Returns and complaints

A return period of 14 days applies to online purchases. This period starts at the moment you receive the product. After reporting and acceptance of the return you have 14 days to return the product.

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How to return
Before returning an item, contact us via the contact form on the site or via

You can use the model withdrawal form on return.

Return costs are for your own account.

Save the shipping receipt. With this we can trace the shipment in case something goes wrong.

Return address
The return address is:
Het Noeste Leven
Rauwveld 3
5641 NK Eindhoven

We will refund immediately after we have handled your return. We will have processed most returns within 3 working days after being returned. The costs of the order and the shipping costs will be reimbursed. The return costs are for your own account.

Complaints and remarks
For complaints and / or comments you can contact us via the contact form or mail to

If we can not figure it out together, you can contact a EU branch for online dispute resolution.


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